01
Give the action its context
Pass the event reference, timestamp, description, and evidence into the destination task. Keep the record attached to the work.

Pass the event reference, timestamp, description, and evidence into the destination task. Keep the record attached to the work.
Enter a journal item, prepare a report, or update a work order through the application interface. Define the fields and review points for each workflow.
Return the destination reference and action result. A receipt confirms the software step, such as creating a task. If an action cannot complete, preserve the event for follow-up.
Match each event to the scheduled service window.
Document visible completion.
Keep the work order and the observation connected.