Vision · Camera context
Checkout camera with an unobstructed view of scanning and bagging.
The task
“When an item is bagged without a scan, save the clip and open a loss-prevention case.”
From the camera to the next action.
Language · Task and condition
A visible item enters the bag without a corresponding scan in the POS system.
Evidence
Bagging observation, transaction reference, timestamp, and linked clip.
Action · Software update
Create an exception case and attach the event reference.
Explore this workflow.
Convenience retail & fuel workflow · Setup
When a checkout exception becomes a case.
Check the scan before opening a case
Use a checkout view that shows both scanning and bagging. An item entering a bag is an exception only when the transaction has no corresponding scan; an item scanned earlier should not be flagged again.
Match the exception count
The example contains one unscanned item. A threshold of one creates a match. Raising the threshold above one follows the no-action branch.
Give the reviewer transaction context
Keep the bagging observation, transaction reference, timestamp, and clip together for review of the specific mismatch. Compare both camera views in the walkthrough, then choose an exception case in the Operations desk or an entry in the Shift journal. Route the result to the location team responsible for follow-up.