Solutions / Revenue protection

Catch unscanned items and empty shelves.

Open a review case for an item bagged without a scan, or a restocking task for an empty shelf. Give the store team the details needed to respond.

What to check

Check for missing scans and empty shelves. Send the details to the store team.

  1. 01

    Choose the checkout or shelf section to monitor.

  2. 02

    Confirm the missing scan or empty shelf and retain its reference and footage.

  3. 03

    Send the case to loss prevention or the restocking task to the floor team.

See where it fits.

Convenience retail & fuel

When an item is bagged without a scan, save the clip and open a loss-prevention case.

View the example
Checkout camera: a shopper holds a plain silver packet above a brown shopping bag, with the scanner resting separately on the counter.

Create an exception case and attach the event reference.

Retail & grocery

When this shelf section is empty, create a replenishment task for the floor team.

View the example
Grocery camera: an empty middle shelf section contrasts with adjacent bays of plain packages.

Add a replenishment task to the store task list.

Discuss a task your team needs done.