
The guiding principle
Keep the exception connected to its evidence for review.
- 01
Select the activity and transaction context.
- 02
Identify a mismatch and preserve its evidence.
- 03
Create a case for the responsible team.
See where it fits.
Convenience retail & fuel
When an item is bagged without a scan, save the clip and open a loss-prevention case.
Explore this operation
Create an exception case and attach the event reference.